DAM VOLKS RETURN POLICY

Effective Date: September 22, 2026

We want to make sure you receive the correct parts for your vehicle. Please confirm fitment, measurements, specifications, and compatibility before purchasing or installing any part.

ELIGIBLE RETURNS

Eligible merchandise may be returned within 15 calendar days of the purchase date for in-store purchases or the delivery date for shipped orders, subject to the following conditions:

• Returns are accepted only from the original purchaser. Proof of purchase is required and may be verified by receipt, order confirmation, or DAM Volks sales records.
• Merchandise must be unopened, unused, uninstalled, undamaged, and in resalable condition.
• Merchandise must include all original packaging, instructions, hardware, accessories, and labels.
• Approved returns are issued as DAM Volks store credit only.
• Approved returns are subject to a 20% restocking fee.
• Original shipping and handling charges are nonrefundable.
• The customer is responsible for return-shipping costs unless DAM Volks shipped an incorrect item or the item was damaged in transit.

NONRETURNABLE ITEMS - FINAL SALE

For safety, quality-control, fitment, and electrical-damage concerns, we do not accept returns or exchanges on:

• Brake parts or brake-system components
• Ignition parts or ignition-system components
• Electrical or electronic parts and components
• Merchandise with opened, damaged, altered, or missing packaging
• Parts that have been installed or attempted to be installed
• Parts that have been modified, painted, altered, damaged, or used
• Special-order items
• Custom-built or custom-modified items
• Clearance merchandise or items marked Final Sale
• Opened fluids, lubricants, chemicals, cleaners, sealants, or other consumable products

These items are final sale and are not eligible for return, exchange, or store credit unless DAM Volks shipped the wrong item, the merchandise qualifies for a manufacturer warranty, or applicable law requires another remedy.

DEFECTIVE, DAMAGED, OR INCORRECT ITEMS

This return policy does not eliminate rights that cannot legally be waived.

If you believe an item was defective when sold, damaged during shipment, materially different from what was ordered, or incorrectly supplied by DAM Volks, contact us promptly and before installing, modifying, or using the item.

DAM Volks may require photographs of the item and packaging, proof of purchase, vehicle information, installation information, and inspection of the part before approving a remedy.

Eligible claims will be handled according to the circumstances, applicable law, and any applicable manufacturer warranty. A remedy may include replacement, repair, store credit, or refund.

The 20% restocking fee will not apply when DAM Volks confirms that it shipped an incorrect item or accepts a return because merchandise was defective when sold.

FITMENT AND CUSTOMER SELECTION

Many classic Volkswagens have been modified, repaired with components from other model years, or converted from their original configuration.

Customers are responsible for providing accurate vehicle information and confirming measurements, specifications, and compatibility before purchase.

A part ordered incorrectly by the customer is not considered defective.

If an incorrectly selected part otherwise qualifies for return under this policy, the normal 15-day return period, store-credit-only policy, and 20% restocking fee apply.

RETURN AUTHORIZATION

Contact DAM Volks before shipping or bringing back any return. Returns sent without prior approval may be refused.

Approved merchandise must be securely packaged to prevent damage during return shipment. We recommend using a trackable and insured shipping method.

DAM Volks is not responsible for merchandise lost or damaged during return shipping.

STORE CREDIT

After an approved return is received and inspected, eligible returns will be issued as DAM Volks store credit, less the 20% restocking fee and any nonrefundable shipping or handling charges.

Store credit has no cash value and will not normally be refunded to the original payment method.

This does not apply where a monetary refund is required by law or where DAM Volks determines that a refund is appropriate because of an incorrect shipment, unfulfilled order, or similar circumstance.

Returns that do not meet this policy may be refused or, at DAM Volks' discretion, returned to the customer at the customer's expense.

CONTACT DAM VOLKS

DAM Volks
1557 Foothill Dr. A110
Boulder City, NV 89005
Call or Text: (702) 283-6086
Email: Sales@DAMVolks.com
Website: DAMVolks.com